"It only took five minutes to get it done!" Tashi Chophel was amazed by the efficiency while applying for his road transport qualification. In recent years, Nagqu City has promoted reforms in grassroots government service windows to bridge the "last mile" of public services. Currently, all 11 counties and districts have established government service centers, with township-level convenience service centers ensuring accessibility in Nagqu. Citizens only need to submit one set of materials at a comprehensive service window for one-stop processing and can also track the progress of their applications in real-time on their mobile phones.

Photo: Xinhua

Editor: Zhang Qi, Peng Qing

Translator: Zheng Yujie, Liu Fang

Reviewer: Drakpa Wangchen, Zhang Qi